Getting help

Email

[e-mail] reaches the SESAR curators. It's the right address for essentially everything: registration problems, metadata questions, vocabulary requests, access requests, and anything you can't find here.

What to include

You'll get a faster answer if you include:

• Your SESAR Code and ORCiD
• Specific IGSN IDs, if the question is about particular samples
• What you tried, and what happened instead

Common requests, and where they go

I want to…	Go to
Add a term to a controlled vocabulary	Request a term
Get API access	Request web services access
Remove a sample	Deactivate samples
Hand samples to someone else	Transfer ownership
Onboard an institutional collection	For Institutions & Repositories [COMING SOON]
Report a problem with these docs	[e-mail]

Suggesting a metadata field

If your community needs a field SESAR doesn't have, we want to hear about it. SESAR's schema has grown in response to community need, and it continues to. Email us with what you need and why.

Collaborating with SESAR

We work with communities on software improvements, tool development, and discipline-specific sample metadata profiles. If SESAR could help solve a problem you have, email [e-mail].